Type to search

Strategies top SaaS apps use to capture new market segments

Strategies top SaaS apps use to capture new market segments


Startups fail for lots of reasons, and if you had been to invite founders to tell you what they think is maximum liable for startup failure, you’ll maximum really get a diverse range of solutions. However, whilst statistics on failed startups are crunched, information tends to agree that startups mainly fail due to marketplace-related problems.


instead invented by Teads pinnacle motives for startup failure. Here be gadgets. Not right here precisely, but on our new hardware site Plugged.

market segments

HERE Image Credit

A unique examination by way of CB Insights indexed many of the top causes of why startups fail. 42 percent of startups fail due to lack of market want for what they provide (this is through some distance the number one cause why startups fail — with going for walks out of coins being #2 at 29 percentage). 14 percentage of startups fail because of having poor advertising and marketing. In different phrases, whether it’s far through failing to have a product that the marketplace wants or cannot reach that marketplace effectively, a whopping 56 percent of startup failures is because of advertising and marketing problems.

Of direction, this is exciting due to the fact, opposite to what many would count on; maximum startups do now not collapse because of coins waft problems: best 29 percentage of startups fail because of running out of coins, and most effective 8 percent fail because of loss of financing — in other phrases, compared to 56 percent of startups failing due to advertising issues, most effective 37 percent of startups fail due to coins float issues.

It gets even interesting. Contrary to the idea that getting investment is the “be all, stop all” for startups, research by Harvard Business School found that seventy-five percent of startups that get VC funding in the end fail.

It’s a case of “doomed in case you do and damned if you don’t.” Funding or no funding, coins or not, every startup is at a high hazard of failure unless they can remedy advertising problems. Below are a few interesting strategies pinnacle SaaS startups are the use to seize new market segments:

1. Using a slow and consistent technique with a focal point on deep patron relationships
It’s been over a decade now in view that Kevin Kelly popularized the idea of 1,000 real fanatics. Kelly famously said:

“To be a successful writer, you don’t need tens of millions. You don’t want hundreds of thousands of dollars or millions of clients, hundreds of thousands of customers, or hundreds of thousands of lovers. To make a living as a craftsperson, photographer, musician, clothier, author, animator, app maker, entrepreneur, or investor, you want only lots of real lovers.”

While Kelly’s concept of one,000 real fans is normally taken into consideration a golden rule in startup circles, residing an excessive amount of on getting the ones “1,000 real lovers,” for a startup that has none but, may be overwhelming.

For MindTickle, a sales enablement platform that has gotten over $40 million in funding and now employs 100+ human beings, the answer lies in taking matters gradual and regular and making certain a deep, non-public dating with customers. According to co-founder Mohit Garg, a brand new struggling startup doesn’t need to want 1,000 clients for a start, or even 50, but “5-10 prospects, a handful of clients, and one proper achievement tale.”

In the early days of constructing MindTickle, they didn’t recognize on triumphing the numbers sport; alternatively, they centered on sending one personalized electronic mail at a time, targeting some pick out clients, and specializing in having a deep, non-public relationship with clients while leveraging the deeper marketplace information they’re able to advantage from interacting with those early customers to evolve their product to cater to the new market. Today, $ forty-one million in investment and a hundred+ personnel later, Mohit still at once receives and responds to emails from his initial clients.

market segments

2. Leveraging other people’s networks and attain thru referral programs

With a valuation of $8.Eighty-five billion, Dropbox is wherein it is these days, especially because of its viral referral software. Thanks to a solid referral application, Dropbox turned into capable of a move from a hundred,000 customers to 4 million customers in an area of 15 months.

While Dropbox’s fulfillment might be hard to duplicate for SaaS startups, the concept behind that growth — referrals — may be used to capture new market segments efficaciously. SocialSteeze, a SaaS provider that allows humans to grow their social media following, boasts over 25,000 customers. According to CEO Chad Felix, their referral application plays a key function in this big growth. While both organic and paid channels are being used to power person increase, the associated software is basically answerable for the massive boom.

LastPass, the password supervisor, Evernote, the note-taking app, and Yesware, the email monitoring app, are only some more examples of surprisingly hit startups that have experienced fast growth thanks to referral programs.

3. Taking benefit of unique moments

Framebridge is the achievement story that nearly wasn’t. A custom framing net startup based with the aid of Susan Tynan and that boasts deals with Target and Crate & Barrel, Framebridge went from having zero personnel to over 200 complete-time employees and from being well worth $zero to being worth $ seventy-six million in only 3 years.

While Framebridge founder Susan Tynan has an excellent track document having labored at several successful startups such as Revolution Health, LivingSocial, and Taxi Magic, in addition to a stint at Obama’s White House, what certainly made a key distinction for the startup become its capability to take benefit of and align with key moments together with holidays and special days.

A particular campaign that ended in fulfillment so overwhelming that it nearly killed the startup turned into a Father’s Day marketing campaign it launched in 2015. The marketing campaign became so successful that Framebridge had so many customers it couldn’t deliver patron initiatives inside the one-week duration it promised. The startup had to apologetically tell customers that they have to wait weeks to get their undertaking, and Tynan had to tug each worker — including workplace employees — who had to work seven days every week for two months and hire even greater framers, to fulfil patron call for.


If one element is obvious, it’s far this: there is no one-length-fits-all technique SaaS startups can use to capture new market segments. Whether you cross at it one user at a time with a focus on relationships, leverage the explosive energy of referral campaigns, or capitalize on seasons and unique moments, your startup’s long-time period fulfillment is best assured if you can solve the advertising trouble.

Beatrice Nelson

Explorer. Extreme communicator. Problem solver. Alcohol buff. Beer geek. Twitter nerd. Bacon lover. Food fan. Wannabe tv fanatic. Managed a small team deploying velcro in Bethesda, MD. Spent a weekend working with hobos in the financial sector. What gets me going now is merchandising plush toys in Ocean City, NJ. Garnered an industry award while merchandising dandruff for the government. At the moment I'm short selling Slinkies in New York, NY. Spent 2001-2006 researching terrorism in Salisbury, MD.